Divine Dish respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, place an order, join our email list, or interact with Divine Dish online.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
Name
Email address
Phone number
Billing information
Delivery or service address, if applicable
Order details
Meal preferences or dietary notes you choose to provide
Messages, form submissions, survey responses, or other information you send to us
We may also collect basic website and usage information automatically, such as:
IP address
Browser type
Device type
Pages visited
Links clicked
General website activity
Cookies or tracking data
2. How We Use Your Information
We may use your information to:
Process orders and payments
Communicate with you about your orders, account, or services
Send updates, reminders, confirmations, and customer service messages
Send marketing emails, promotions, wellness tips, and offers if you opt in
Provide access to free or paid Divine Dish or Divine Glow content
Improve our website, services, customer experience, and marketing
Respond to questions, requests, or support needs
Maintain business records
Comply with legal, payment, tax, or security obligations
3. Email and Text Communications
If you provide your email address or phone number, we may contact you about your orders, services, account, or inquiries.
If you opt in to marketing communications, we may send occasional emails or text messages about Divine Dish, Divine Glow, menu updates, wellness content, promotions, or related offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You may also contact us directly to request removal from our marketing list.
4. Payments
Payments may be processed through third-party payment providers. We do not store your full credit card number on our website. Payment providers may collect and process your payment information according to their own privacy policies and security practices.
5. Cookies and Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support advertising.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
6. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate our business, such as:
Website and funnel platforms
Email and SMS communication platforms
Payment processors
Scheduling or customer management tools
Analytics and advertising platforms
Delivery, fulfillment, or support providers, if applicable
These providers may only use your information as needed to provide services to us.
We may also disclose information if required by law, legal process, fraud prevention, security protection, or to protect our rights, customers, or business.
7. Third-Party Links
Our website may contain links to third-party websites, videos, payment pages, social media platforms, or other external services. We are not responsible for the privacy practices, content, or policies of those third parties.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no website, online platform, payment system, or method of electronic storage is 100% secure. We cannot guarantee absolute security.
9. Data Retention
We keep personal information only as long as reasonably necessary for business, customer service, legal, tax, accounting, marketing, or operational purposes.
You may request that we delete or update your information, subject to any legal or business recordkeeping obligations.
10. Your Choices
You may contact us to:
Request access to the personal information we have about you
Correct or update your information
Request deletion of your information
Unsubscribe from marketing communications
Ask questions about how your information is used
To make a request, contact us using the information below.
11. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us